Privacy policy

Effective Date: November 4, 2026

At FUTIQA, we respect your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect your name, billing and shipping address, email address, phone number, order details, payment-related information, product preferences, and information you provide to customer support. We may also collect technical information such as IP address, browser type, device information, cookies, and website activity.

2. How We Use Information

We may use information to process and fulfill orders, arrange shipping, provide tracking, communicate about orders, respond to support requests, process returns and refunds, improve our website and services, prevent fraud, and comply with applicable requirements.

3. Payment Information

Payments may be processed by third-party payment providers. FUTIQA does not require customers to send complete card details by email, phone, or direct message. Payment providers process information under their own privacy and security practices.

4. Sharing of Information

We may share information reasonably necessary to operate our store with payment providers, shipping carriers, Shopify and other e-commerce providers, customer-support and communication services, analytics or advertising providers, and service providers that maintain website functionality. We may also disclose information when required by law or to protect our customers, rights, website, or business.

5. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies for essential functionality, saved preferences, analytics, security, advertising, and improving the shopping experience. Available privacy controls may depend on your browser, device, and location.

6. Data Security and Retention

We use reasonable administrative, technical, and organizational measures to protect personal information. No electronic transmission or storage method is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, legal compliance, dispute resolution, and fraud prevention.

7. Third-Party Services and Links

Third-party services and websites may process information under their own privacy policies and terms. FUTIQA is not responsible for the privacy practices of third-party websites.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If we learn that information was provided by a child without appropriate authorization, we will take reasonable steps to address it.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, or information about how certain personal data is used or disclosed. To submit a request, contact us using the details below. We may need to verify the request before responding.

10. Changes to This Policy

We may update this policy to reflect changes to our business, services, technology, or applicable requirements. The revised policy will be posted on this page with an updated effective date.

11. Contact Us

Email: support@futiqa.shop
Phone: +1 (817) 254-0317

Business Address:
1783 Churchill Ln
Glendale Heights, Illinois 60139
United States.